In compliance with California State and Federal laws, Gregory James Wines, cannot accept returns of alcoholic beverages unless a wine is corked or flawed, or if unordered wine is received as a result of a shipping error.
Wine purchased directly from Gregory James Wines (in person, by phone or online at gregoryjameswines.com) that is damaged or flawed will be replaced and not refunded.
Any orders that you wish to cancel must be canceled before the shipment leaves our fulfillment facility.
We are unable to replace wine damaged by adverse weather conditions. Before placing an order, please be sure to check weather conditions of the shipment destination. We are able to delay shipments until weather conditions improve, please make note in your order or contact us by email at info@gregoryjameswines.com to delay shipping of an order. We also suggest selecting a guaranteed service type for fastest delivery.
Wine purchased through retailers must returned to the place of purchase.